Over the past year, most of us have had to adapt to a working from home environment. This way of working did not come without it’s challenges, however, and various day-to-day tasks and procedures took some getting used to. While offices may be reopening in the near future, it’s quite possible that a working from home element will remain in place at your company for quite some time.
Various workforce management systems for HR purposes have proven to be extremely useful in the foundation of WFH structures, which are essentially set in place to optimise the efficiency of the organisation and its employees. Some of the areas that workforce management systems cover include managing employee schedules and performance, tracking time and attendance and estimating the number of employees that will be required to perform certain tasks. Let’s take a closer look at some of the benefits of working from home with HR & workforce management software.
Cost Effective and Time Saving
The use of workforce management software can be extremely cost effective for the company. Predicting just how many hours and people are required to perform tasks ensures that a minimal amount of time is being wasted. Because many WFM systems have the ability to forecast how much time and how many employees will be required to complete certain tasks, this will save the company a huge amount of money in the long-run. It will also save HR staff a huge amount of hassle creating work schedules to suit the availability of each employee, which can be extremely time-consuming. The software can also be used to accurately manage and calculate payroll. When done manually, not only does this take up a large amount of time for HR employees, but errors could end up costing a company thousands of euros per year. Since there is no room for error with WFM software, the processed payroll will accurately reflect the number of clocked hours for each employee.
When tasks like these are performed through reliable WFM software, this allows HR employees to spend more time on the human aspect of HR, which can often be neglected while working remotely. Setting more time aside for one-on-one chats with employees to see how people are getting on while working from home may be more worthwhile than spending time on scheduling or payroll tasks in order to ensure employee satisfaction.
Increased Efficiency
Leading on from the cost effective benefits of using WFM software for HR staff, the efficiency of all other employees in a company can also be improved while working from home. When task-scheduling and various admin procedures can be left to software systems to handle, this will also mean that employees will spend less time communicating with HR personnel about requesting time off, expressing payroll errors or any other non-human related issues that can be dealt with via the software. By eliminating the need for time-consuming back and forth between HR staff and employees, this will make room for dealing with potentially bigger and more important HR issues that may arise, and will also give the employees more time to focus on their daily tasks. Cloud based software systems are also particularly useful for remote working as stored data can be accessed at anytime from anywhere, while keeping all stored data as safe and secure as possible. The ability to access any required HR information in a matter of seconds will save a huge amount of time and effort, both from home and in an office environment.
Employee Satisfaction
Ensuring that scheduling and time-off requests are handled in an efficient and stress-free manner is an important element of maintaining a satisfied workforce. It’s a well-known fact that when employee satisfaction increases, so to does the productivity and turnover of the company. With easy to use, automated systems for scheduling holiday days, employees will feel at ease and in control about planning their time-off, which can play a big role in the company’s workforce satisfaction and their reputation as a fair and respectable workplace.
Customer Satisfaction
Not only will WFM software improve employee satisfaction, but customer satisfaction will also be increased. The success of a business relies on the fact that both employees and customers are satisfied, and when employees are happy at work, this will have a knock-on effect with clients and customers. The installation of reliable software for storing data will also ensure that customers are being treated that way in which they should be, with no room for error. Incidents or mistakes can also be logged into the software, which will reduce the chance of these errors reoccurring. This will promote a positive relationship between employees and their clients and make sure that the customer knows that they are in safe hands.
Workforce Management Software with TimePoint
TimePoint can supply your business with reliable workforce management software to improve your company’s efficiency while working remotely. Contact us on +353 1 406 7610 or click here to book your free demo online today.
