We recognise and appreciate
support and response times are critical for our customers to
meet their deadlines. We have a dedicated help desk manned by
highly qualified and experienced engineers capable of resolving
the most complex reported problems.
Time Point’s Customer Care Software System records every
reported call. The CCS system monitors and tracks the status of
each call from the time it is logged to the time it is resolved.
We maintain a history file on each reported call and can provide
log reports in various formats. |
